听听MFA听MFA Instructions听VPN听Frequently Asked Questions
听Multifactor Authentication
Identity theft and phishing crimes have been on the rise not only in our national community, but in our University community as well. Therefore, we have implemented an advanced online security system to protect not only the University's data, but your personal information as well.
Multifactor authentication (MFA) adds a layer of protection to the sign-in process. When accessing accounts or applications, users provide additional identity verification, such as scanning a fingerprint or entering a code received by phone.
We've provided a list of current and future applications that will be utilizing Azure MFA.
There are varying degrees of frequency with which you will be asked to MFA into applications.
For the best user experience we recommend downloading the Microsoft Authenticator application to your mobile device.
The Microsoft Authenticator application helps users sign in to their accounts by using a two-step verification process. While passwords can be forgotten, stolen, or compromised, two-step verification provides users an additional layer of security when accessing their account.听听
Free methods for MFA verification:
- Microsoft Authenticator App
- Phone Call
The Authenticator application can be downloaded through the Play Store or the App Store to any mobile device.听 We recommend following these Microsoft Authenticator Instructions to set up the application.听听
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Important Support Information for Alumni and Retirees
For alumni and retirees, the听Microsoft Authenticator app is the only supported MFA method听for accessing a university email mailbox. Other authentication methods are not supported for these accounts.
听This requirement differs from faculty and staff, who may have access to additional MFA options based on their role and licensing.
What You Need to Do Before June 1st
To retain uninterrupted access to your university email, please complete the following steps听before June 1st:
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- Review the University鈥檚 MFA configuration information and instructions:
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- Download and configure the听Microsoft Authenticator app听on your smartphone or tablet by following the instructions on the MFA website.
Once MFA is enabled, access to your email will require both your password and approval through the Microsoft Authenticator app.
Failure to Act
If Microsoft Authenticator is not configured by June 1st,听access to your university email account will be blocked听until MFA setup is completed.
Additional Options for Purchase (if personal device is unavailable):
The following are recommended Yubikeys for purchase.听 Note that any YubiKey 5 Series devices should听 be compatible, but the ones listed below are the ones that have been tested and approved.听 Also note that you do not necessarily need to purchase these devices from the links below.
YubiKey 5C NFC
Description: 听
Amazon:
Yubico Store:听
YubiKey 5 NFC
Description:
Amazon:
Yubico Store:听
YubiKey 5Ci
Description:
Purchase from Yubico:
Need Help?
After reviewing the MFA instructions linked above, please contact the听University IT HelpDesk听at听(419) 530鈥�2400听if you need assistance.